Nintendo’s president has apologized to Nintendo Switch owners impacted by faulty Joy-Con controllers. During a financial Q&A, Shuntaro Furukawa offered a brief statement about the drift issue, but declined to comment further, citing a pending class-action suit.
During the Q&A (via Kotaku), one questioner raised the issue of the class-action suit and asked what Nintendo is doing to improve Joy-Con reliability.
“Regarding the Joy-Con, we apologize for any trouble caused to our customers,” said Nintendo president Shuntaro Furukawa. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.”
